Shipping policy

Products manufactured and sold by Zona Motorsports, LLC may ship via USPS, UPS, FedEx, another Freight Company, or other methods to be decided by the sole discretion of Zona Motorsports, LLC. Not all services are available for all products, and not all services will be able to deliver to home or the ship-to addresses provided when ordering. Shipping charges, and any additional duties or fees, are the SOLE responsibility of the customer  and must be PRE-PAID prior to shipment. 

Some orders must be sent by freight due to the dimensions and/or weight of the products. If a freight shipment needs to be delivered to a specific address via FedEx or similar, an additional fee(s) may apply such as but not limited to: Residential  surcharges, lift gate charges, call-before-delivery surcharges, or storage surcharges if the customer is unavailable to accept delivery.  Again, these additional fees are the SOLE responsibility of the customer.

Any shipping damages occurred, shall be the SOLE responsibility of the customer, once a shipment is signed for. DO NOT sign for a damaged shipment!! All orders sent from Zona Motorsports, LLC are insured.  However, each shipping company has different terms for processing damaged claims, and signing for a shipment means you are accepting  the goods in the condition received, leaving little to no method of recourse for replacement or insurance reimbursement. The shipping company who delivered your order should be contacted immediately or within 24 hours maximum of receiving your shipment if you find or suspect hidden damage. 

Powder coated items may receive minor nicks, scratches, or bumps during shipping and handling. We take every precaution possible to package our  shipments to prevent these damages, though sometimes they do occur, and the shipping companies DO NOT reimburse for minor cosmetic damage, nor will Zona Motorsports, LLC. Powder coated products can easily be touched up with Rustoleum spray canned bed liner, or similar matte finish paint if a scratch is to bare metal.