Terms of Service

Effective: November 2, 2026

Please read these terms before you buy. They apply when you buy from Zona Motorsports, LLC ("Zona", "we", "us") on zonamotorsports.com, by phone or at the shop, when we work on your vehicle, and when you use this site. Our Privacy Policy explains how we handle your information. Our Shipping Policy and Returns & Refunds pages repeat the shipping and return rules below.

Product warnings and liability

All parts manufactured and sold under the Zona Motorsports, LLC name are designed and manufactured to increase off-road vehicle performance. They are not DOT approved and are not intended for use on public streets.

Because of the nature of off-roading, all variations in conditions and use can't be foreseen. The safety of anyone associated with the use of our products is out of our control, and we can't be held liable for that or for any vehicle or product failure caused by unforeseen events, improper use or abuse of products manufactured or sold by Zona Motorsports, LLC.

Installing parts manufactured by Zona Motorsports, LLC can change how a vehicle performs on the road. By purchasing any item from Zona Motorsports, LLC, you assume FULL responsibility in the event of a crash resulting in bodily harm or property damage. Zona Motorsports, LLC will not take responsibility for any personal injury or property damage arising from the use or failure of parts manufactured or sold by Zona Motorsports, LLC.

Do not purchase or install any part manufactured or sold by Zona Motorsports, LLC if you don't agree with these terms, or if you don't feel competent to install it safely and correctly. Improper installation or manufacturing of DIY components can lead to personal injury, death or property damage. A qualified professional should install ALL products, and only skilled individuals should complete DIY parts.

Prices and specifications

Zona Motorsports, LLC can change pricing, material specifications or any other product specifications without notice. The price you pay is the one shown at checkout or on your approved estimate.

Ordering and payment

You can order on our website. Website payments are taken on Stripe's secure checkout page, which shows the payment options available for your order, such as major credit and debit cards. If Apple Pay or pay-over-time financing through Affirm is offered there, Affirm is subject to approval.

Orders can also be called in to (520) 405-0117, Monday to Friday, 7 am to 4 pm (Arizona time), but we may direct you to our website to finish the order. At the shop, we also accept cash, checks and Zelle. We don't accept Venmo.

All orders must be paid in full before pickup, shipping or delivery.

Sales tax

Sales tax is calculated at checkout from the delivery address. Orders you pick up, and work done at our shop, are taxed at the shop's location. On shop work, both parts and labor are taxable. Dealers with a verified, current resale certificate on file aren't charged tax on qualifying purchases. The tax on your order appears at checkout or on your estimate and invoice before you pay.

Credit card fee at the shop

A 3% fee applies to credit card payments made at the shop. It's added to the invoice as its own line, and it isn't taxed. Debit cards don't carry the fee. There's no card fee on website checkout or on online invoice pay links.

Where we sell and ship

We sell to customers in the United States and in other countries.

Alaska, Hawaii, U.S. territories and APO/FPO addresses: our flat shipping rates don't apply. Shipping to these addresses is calculated for your order.

International orders: contact us by phone or email and we'll arrange the order and send you a link to pay, or check out online where that's available for your country. Customs duties, import taxes and brokerage fees on international orders are your responsibility, unless they're included in what you paid.

Made-to-order parts

Many of our parts are built after you order. We don't publish a standard build time. The product page and your cart say whether a part is in stock. In-stock items ship the same or next business day. When a part has no stock, the page says we'll confirm the ship date, and we'll contact you with it after you order.

Digital files

Some products are digital files, not physical parts. Nothing is shipped. The shop emails the files to the email address on your order within 24 hours of payment.

You may use the files to cut and build parts for your own personal use. You may not sell parts made from the files, and you may not resell, share or give away the files themselves. Doing so isn't allowed and may be prosecuted.

Digital files can't be returned or cancelled once purchased. Product warnings and liability above apply to anything you build from our files.

Shipping

Products may ship by USPS, UPS, FedEx, a freight company or another method we choose. Not all services are available for all products, and not all services can deliver to a home or to every ship-to address.

Shipping is charged at checkout, at the rate shown for the items in your cart and your address, and is paid before shipment. If we can't price shipping to your address online, checkout will ask you to contact us for a quote.

Some orders must go by freight because of their size or weight. Our larger items have set shipping prices, shown at checkout. Sometimes extra shipping costs are added after you order. If that happens, we'll contact you with the amount and how to pay it. If a freight shipment needs delivery to a specific address, additional fees may apply, such as residential surcharges, lift gate charges, call-before-delivery surcharges, or storage surcharges if you're not available to accept delivery. These additional fees are your responsibility.

Damage in shipping

Shipping protection. At checkout you can buy shipping protection for your order. If you decline it, you confirm at checkout that your order has no shipping coverage, and we aren't responsible for loss or damage in transit beyond what the carrier covers.

Unless your order has shipping protection, any shipping damage is your responsibility once a shipment is signed for. DO NOT sign for a damaged shipment. Each shipping company has different terms for damage claims, and signing for a shipment means you accept the goods in the condition received, which leaves little or no recourse for replacement or reimbursement. If you find or suspect hidden damage, contact the shipping company that delivered your order immediately, or within 24 hours at most.

Powder coated items may receive minor nicks, scratches or bumps in shipping and handling. We take every precaution when packaging, but it sometimes happens, and neither the shipping companies nor Zona Motorsports, LLC reimburse for minor cosmetic damage. Powder coated products can easily be touched up with Rust-Oleum spray can bed liner or a similar matte finish paint if a scratch reaches bare metal.

Local pickup

You can choose free local pickup at our Tucson shop at checkout. Please arrange your pickup with us first, because we aren't always available to help customers during business hours.

Returns

It's the mission of Zona Motorsports, LLC to produce high quality parts that off-road enthusiasts want, and for complete customer satisfaction on every product we sell. If you're not satisfied with your product, we'll accept returns on any non-custom product for a refund of the original purchase price, less the shipping fees incurred and a 20% restocking fee. Items must be returned within 14 days of the date you received them.

Parts that have been modified from their original design or condition in any way can't be returned. Returns will not be accepted after 14 days from when you received the product. All returns must be arranged with us before you ship them back. You pay any return shipping. Returns must arrive in like-new condition with the original packaging intact to be eligible for a refund.

Custom orders: Products made to your own specifications, such as to dimensions you give us, with a custom request you type when you order, or for a custom application, are not eligible for return or refund. Our standard products can be returned under the rules above, even when we build them after you order.

Digital files can't be returned (see Digital files above).

Order cancellations

You can cancel an order within 48 hours of placing it for a full refund. After 48 hours, we'll still accept a cancellation until fabrication of the order has started, less a 20% order cancellation fee. Custom-order parts can be cancelled on the same terms but are subject to a 20% design fee for the labor and time spent on custom specifications.

All cancellation requests must be made by phone at (520) 405-0117 and are subject to approval by Zona Motorsports, LLC. Refunds of online payments go back to the original payment method. We may refund payments made another way by company check.

Warranty

Parts manufactured and fabricated by Zona Motorsports, LLC are warranted against defects in workmanship only, for 1 year from the purchase or delivery date, whichever is later. Our fabricated motor mounts are the exception: they carry a lifetime warranty against defects in workmanship for the original buyer. It covers the original buyer for as long as they own the part and doesn't transfer to a later owner. Powder coating and other finishes on products sold by Zona Motorsports, LLC are not covered. Powder coating is very durable, but not invincible. Damage from neglect, abuse, collision or improper use is not covered. Trail damage such as dents, dings or scratches in our armor products is not covered and is normal wear and tear on off-road products.

Shop labor is warranted for 6 months from the day the invoice is paid. If our work causes damage, whether and how we put it right is at the shop manager's discretion.

Parts made by other brands carry only their manufacturer's warranty. We don't add a warranty of our own to them.

Shop work, estimates and approvals

Check-in. When you drop off a vehicle, we record its condition and you sign to confirm it and to authorize us to inspect the vehicle and prepare an estimate. We won't do work beyond inspection without your approval.

Estimates. We send estimates by email, and by text if you agreed to texts, with a private link. You can also answer in your account. The link works for 14 days. You can approve or decline each item. By submitting your answer, you authorize us to do the work you checked at the prices shown. Unchecked items are declined, and you can still ask for them later. An estimate doesn't hold parts until you approve it.

Price changes. If the price of work you already approved goes up, we'll ask you to approve it again. Estimates, invoices and your account list labor, parts, fees such as shop supplies, and tax.

Paying. Shop invoices are due when issued, unless we agree otherwise. You can pay at the shop, or online through the link on your invoice.

Deposits. Deposits on shop work are non-refundable.

Your account and private links

You can sign in to see your orders, service jobs, estimates, invoices, shared photos and saved vehicles. Keep your sign-in details to yourself and your contact details up to date. Estimate and invoice links open without signing in, so keep them private. You're responsible for approvals and activity made through your account or links you shared.

Dealers

Dealer pricing is for businesses approved through our dealer program. You accept the dealer terms when you apply, and we keep a copy of what you agreed to. Those terms apply in addition to these and control if the two conflict on a dealer purchase.

Copying and our designs

By buying products designed, fabricated, manufactured and sold by Zona Motorsports, LLC, you agree not to reproduce, reverse engineer, duplicate or manufacture any duplicates of our products. You also agree not to do anything that would result in the duplication of Zona Motorsports, LLC products for resale or manufacture by a dealer or any other organization, company or person. You may not buy or use any Zona Motorsports, LLC products for the purpose of developing or redesigning a similar, alternative or substitute product. You agree not to engage in any practice that would compromise our market share or customer base through the redistribution, redesign, re-engineering or manufacture of our products, and not to give any design knowledge or specifics to our competitors, other companies or individuals. None of this stops you building parts for your own personal use from digital files you bought from us, as set out under Digital files above.

All information about our products' design and specifications should be held as our trade secrets. Purchasers of Zona Motorsports, LLC products are held accountable and punishable by law to the fullest extent for any product specifications, dimensions, photographs or similar material shared with competitors, individuals or others in an effort to re-create, resell, redistribute or redesign our products or similar products.

Use of the Zona Motorsports, LLC logo, including its design, lettering and colors, in any form without the written consent of Zona Motorsports, LLC is prohibited.

Text Messages (SMS)

Zona Motorsports, LLC sends text messages about your service work: booking confirmations and appointment reminders, estimates for your approval, and notices when your vehicle is ready for pickup. We text only customers who give us their mobile number and agree to receive these messages, whether in person at the shop, over the phone, or when booking. Consent to receive texts is not a condition of any purchase.

Marketing texts are separate. Agreeing to texts about your service work doesn't sign you up for marketing texts. We would send you a marketing text, such as an invitation to an event, only if you also agreed separately and in writing to receive them. That consent is not a condition of any purchase either, and saying no doesn't affect your service texts.

Service texts come from our toll-free number, (866) 282-9662. Message frequency varies with your appointments, usually a few messages per job. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. We don't send these texts overnight.

Reply STOP to any message to stop receiving texts; you will get one confirmation and no further messages. Reply START to turn them back on. Reply HELP for help, or contact us at (520) 405-0117 or bobby@zonamotorsports.com.

We use your mobile number to send you these messages and to reach you about your job. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third party. Our messaging provider (Twilio) processes your number only to deliver our texts. If you give a phone number with an order, it goes to the companies that deliver that order, only to deliver it.

Changes to these terms

We may update these terms by posting a new version on this page with a new effective date. The version posted when you place an order or approve an estimate applies to that order or estimate.